In most settings… The small group pastor leading the small group ministry is the only small group expert at the church. Because of this, if they’re not careful they will talk when they need to be listening. After all, why endure a question encased in a monologue from a small group leader, small group coach, another staff member, or some parishioner when you can give them a quick answer to their question or thought and move on to some other agenda item? I’d suggest the following five times it would be wise (not necessarily expeditious, but wise) to sit down with the person mentioned and give your full attention to them. Then, when they’ve had a chance to vent/speak move forward with the conversation.
1. When the other person is above you on the flow chart.
2. When a small group leader is asking you how to handle a difficult situation.
3. When another staff member needs to work out a scheduling issue with you or has a beef with you.
4. When a coach feels overwhelmed and ineffective.
5. When a group member tells you a group leader is living immorally, espousing doctrine that contradicts your church’s doctrine, or that a group member is passionless about group life.
You May Also Want to Read...
The Artful Listener by Mark Howell
Four Levels of Listening by Charles Stone